Our Leadership Team
Alison Wood
Alison Wood has 20+ years insurance industry experience. She has a thorough knowledge and experience across multiple General Insurance products and business functions, including Operations, Sales, Product Development and Third-Party Management. She has held a number of previous Senior and Exec roles at Saga, Avanti and Staysure.
James Fanthorpe
James Fanthorpe has 20+ years creative marketing experience and has a keen interest in how technology can be harnessed to innovate in insurance. With a focus on user-experience, James has guided multiple insurance brands to market through practical marketing and design support.
Our Location
We are based in Essex, in our own office, from where we sell, service and administer your policies, as well as deal with your claims.
Timeline
Chase Heptons is driven by a philosophy of continuous improvement, where every aspect of product development and service delivery is seen as iterative, where each new achievement builds upon the last. This means that what we do is forever evolving, harnessing innovation, nurturing growth, and above all, working harder to support our customers.
This timeline demonstrates our history, our milestones to date, and our ongoing commitment to the philosophy of continuous improvement.
Events
09.2024
Chase Heptons become finalists in three categories at the Cover Excellence Awards 2024; Outstanding Protection Product Innovation, Protection Intermediary of the Year, and Insurtech of the Year.
08.2024
Chase Hepton is open to, and seeking capacity for additional, intelligently managed insurance products.
07.2024
Chase Heptons submits FCA application for authorised status.
07.2024
Chase Heptons launches own automated cart recovery model for increased sales.
06.2024
Chase Heptons begins unique AI-led, automated price optimisation.
02.2024
Cover2Me expands policy sales to aggregator channels.
07.2023
Chase Heptons first product brand, Cover2Me launches, for income protection policy direct sales.
06.2023
Despite shift in focus to distribution, development team continue to deliver further insurance service innovation, including an in-house omnichannel contact centre solution, same-day assistance funding (for travel claims), automated bordereaux, and enhanced self-service portals. Tech stack optimised in readiness for advanced, machine-led enhancement.
01.2023
Chase Heptons successfully secures capacity for first Cover2Me product.
10.2022
Chase Heptons begins development of Cover2Me, a new insurance brand focused on protection products (Cover2Me.com).
09.2022
Development team continue to dominate innovation in insurance, including secure client dashboards to view live scheme performance data, and total 360° product management solution.
04.2022
First distribution brands launched for a third-party, served by a custom quote and buy solution for direct and aggregator sales, and combined with full scheme administration for full product lifecycle management. Tech stack allows for scheme performance to be monitored in real-time with in-depth performance analytics.
09.2021
By September 2021, more than 20 industry accolades for innovation and customer service excellence in insurance amassed for development and operations.
09.2021
Chase Heptons is formed to develop own insurance products.
09.2021
Following successful development of policy sales platform expansion, 2m pre-seed fund is secured to develop a new insurance distributor, built on data intelligence and innovation, and focused on customer satisfaction - Chase Heptons.
06.2021
First entry into policy sales and distribution. Development team develops its first, bespoke quote and buy solution for a third-party.
10.2020
Chase Heptons development team wins (Insurance Times) Claims Service Solution of the Year (2020) for pioneering AI automation.
09.2020
Chase Heptons development team receives shortlist status for six industry innovation awards for automation and innovation in insurance.
06.2020
Through further technical advancement, and by redesigning the online claims process from the ground up, with dynamic question sets based on policy and claim type, plus guided document upload, development team reduces claims lifecycle by 57%.
10.2018
Before the inception ofChase Heptons, multiple ancillary insurance brands are grown into diversification. Spanning verticals as complex and diverse as travel, accident and sickness, ticket refunds, motor and airline financial failure. The proprietary and unique tech stack flexes to accommodate each new vertical.
10.2007
Chase Heptons' lead innovator pioneers the use of AI in insurance claims with the development and release of the first AI-driven automated travel claims system, more than a decade ahead of its time.
Development team deliver additonal insurance service enhancements, tech stack primed for advanced, machine-led enhancement.
Development team continue to dominate insurance service innovation, strengthening tech stack.
First full policy sales solution delivered for third-party, deployed with real-time performance analytics.
Since 2010, more than 20 accolades for innovation and service excellence amassed for development and operations.
Development and Operations team members accumulate more than a decade of insurance experience across multipe verticals.
Development team deliver additonal insurance service enhancements, tech stack primed for advanced, machine-led enhancement.
Development team continue to dominate insurance service innovation, strengthening tech stack.
First full policy sales solution delivered for third-party, deployed with real-time performance analytics.
Since 2010, more than 20 accolades for innovation and service excellence amassed for development and operations.
Development and Operations team members accumulate more than a decade of insurance experience across multipe verticals.
Events
09.2024
Chase Heptons become finalists in three categories at the Cover Excellence Awards 2024; Outstanding Protection Product Innovation, Protection Intermediary of the Year, and Insurtech of the Year.
08.2024
Chase Hepton is open to, and seeking capacity for additional, intelligently managed insurance products.
07.2024
Chase Heptons submits FCA application for authorised status.
07.2024
Chase Heptons launches own automated cart recovery model for increased sales.
06.2024
Chase Heptons begins unique AI-led, automated price optimisation.
02.2024
Cover2Me expands policy sales to aggregator channels.
07.2023
Chase Heptons first product brand, Cover2Me launches, for income protection policy direct sales.
06.2023
Despite shift in focus to distribution, development team continue to deliver further insurance service innovation, including an in-house omnichannel contact centre solution, same-day assistance funding (for travel claims), automated bordereaux, and enhanced self-service portals. Tech stack optimised in readiness for advanced, machine-led enhancement.
01.2023
Chase Heptons successfully secures capacity for first Cover2Me product.
10.2022
Chase Heptons begins development of Cover2Me, a new insurance brand focused on protection products (Cover2Me.com).
09.2022
Development team continue to dominate innovation in insurance, including secure client dashboards to view live scheme performance data, and total 360° product management solution.
04.2022
First distribution brands launched for a third-party, served by a custom quote and buy solution for direct and aggregator sales, and combined with full scheme administration for full product lifecycle management. Tech stack allows for scheme performance to be monitored in real-time with in-depth performance analytics.
09.2021
By September 2021, more than 20 industry accolades for innovation and customer service excellence in insurance amassed for development and operations.
09.2021
Chase Heptons is formed to develop own insurance products.
09.2021
Following successful development of policy sales platform expansion, 2m pre-seed fund is secured to develop a new insurance distributor, built on data intelligence and innovation, and focused on customer satisfaction - Chase Heptons.
06.2021
First entry into policy sales and distribution. Development team develops its first, bespoke quote and buy solution for a third-party.
10.2020
Chase Heptons development team wins (Insurance Times) Claims Service Solution of the Year (2020) for pioneering AI automation.
09.2020
Chase Heptons development team receives shortlist status for six industry innovation awards for automation and innovation in insurance.
06.2020
Through further technical advancement, and by redesigning the online claims process from the ground up, with dynamic question sets based on policy and claim type, plus guided document upload, development team reduces claims lifecycle by 57%.
10.2018
Before the inception fo Chase Heptons, multiple ancilliary insurance brands are grown into diversification. Spaning verticals as complex and diverse as travel, accident and sickness, ticket refunds, motor and airline financial failure. The proprietary and unique tech stack flexes to accommodate each new vertical.
10.2007
Chase Heptons' lead innovator pioneers the use of AI in insurance claims with the development and release of the the first AI-driven automated travel claims system, more than a decade ahead of its time.
Contact Us.
Fancy a chat? Give us a call today, on:
01268 214096
Alternatively email us at
enquiries@chaseheptons.com
Copyright © Chase Heptons, 2024. All Rights Reserved. Registered Office: 17-21 New Century House, New Century Road, Basildon, Essex, UK, SS15 6AG. Company Registration Number: 13603286
Another digital solution built by Digi2L